Module Handbook

  • Dynamischer Default-Fachbereich geändert auf WIW

Course WIW-BWL-IDL-K-1

Industrial Services (2V+2U, 6.0 LP)

Course Type

SWS Type Course Form CP (Effort) Presence-Time / Self-Study
- K Lecture with exercise classes and tutorials (V/U/T) 6.0 CP
2 V Lecture 30 h 60 h
2 U Exercise class/tutorial (in small groups) 30 h 60 h
(2V+2U) 6.0 CP 60 h 120 h

Basedata

SWS 2V+2U
CP, Effort 6.0 CP = 180 h
Position of the semester 1 Sem. in WiSe
Level [1] Bachelor (General)
Language [DE] German
Lecturers
Corsten, Hans, Prof. Dr. (PROF | DEPT: WIW)
Additional informations
Livecycle-State [NORM] Active

Notice

Size of exercise classes/tutorials:
  • tutorials: max. 30 students
  • exercise classes: max. 150 students

Contents

Lecture Industrial Services (WIW-BWL-IDL-V-1):
  • Service business
  • Design of internal and external incentives
  • Service portfolios
  • Capacity design
  • Cooperation
  • Performance Measurement
  • Process Design
  • Organizational classification of the service business

Exercise Industrial Services (WIW-BWL-IDL-U-1):

Use of the contents conveyed in the lecture on the basis of case studies.

Literature

Will be announced in the lecture.

Exercise Industrial Services:

Exercise sheets as download.

Requirements for attendance (informal)

None

Requirements for attendance (formal)

None

References to Course [WIW-BWL-IDL-K-1]

Module Name Context
[WIW-BWL-IDL-M-1] Industrial Services P: Obligatory 2V+2U, 6.0 LP