Course WIW-BWL-IDL-K-1
Industrial Services (2V+2U, 6.0 LP)
Course Type
SWS | Type | Course Form | CP (Effort) | Presence-Time / Self-Study | |
---|---|---|---|---|---|
- | K | Lecture with exercise classes and tutorials (V/U/T) | 6.0 CP | ||
2 | V | Lecture | 30 h | 60 h | |
2 | U | Exercise class/tutorial (in small groups) | 30 h | 60 h | |
(2V+2U) | 6.0 CP | 60 h | 120 h |
Basedata
SWS | 2V+2U |
---|---|
CP, Effort | 6.0 CP = 180 h |
Position of the semester | 1 Sem. in WiSe |
Level | [1] Bachelor (General) |
Language | [DE] German |
Lecturers | |
Additional informations | |
Livecycle-State | [NORM] Active |
Contents
Lecture Industrial Services (WIW-BWL-IDL-V-1):
- Service business
- Design of internal and external incentives
- Service portfolios
- Capacity design
- Cooperation
- Performance Measurement
- Process Design
- Organizational classification of the service business
Exercise Industrial Services (WIW-BWL-IDL-U-1):
Use of the contents conveyed in the lecture on the basis of case studies.
Literature
Will be announced in the lecture.
Exercise Industrial Services:
Exercise sheets as download.
Requirements for attendance (informal)
None
Requirements for attendance (formal)
None
References to Course [WIW-BWL-IDL-K-1]
Module | Name | Context | |
---|---|---|---|
[WIW-BWL-IDL-M-1] | Industrial Services | P: Obligatory | 2V+2U, 6.0 LP |
Notice